USA high-intent model guide
Brother HL-L2460DW: Not Printing on Mac
This guide focuses specifically on the HL-L2460DW, a monochrome laser printer, when it is not printing on Mac. Start by separating a printer-side fault from the macOS queue or network path before reinstalling or resetting anything.
Direct answer
What this usually means
macOS can see or previously used the printer, but jobs pause, fail, or never reach the physical device.
Most likely causes
- The Mac printer queue is stale or paused
- The printer changed network address
- The selected driver or AirPrint path is no longer appropriate
- The printer itself has an unresolved error
Safe fix order
- Confirm the printer is Ready and clear any paper, jam, cover or consumable alert.
- Open System Settings > Printers & Scanners and inspect the queue for paused or failed jobs.
- If the queue is stale, add the printer again and test the new queue before deleting the old one.
- Use AirPrint when the exact model supports it and vendor-only features are not required.
- Use the manufacturer current macOS support page for model-specific software, then test a simple document.
Model-specific context
Why the HL-L2460DW path matters
Brother maintains current U.S. downloads and troubleshooting resources for the HL-L2460DW family.
Do not assume instructions for a similarly named model are interchangeable. Confirm the full model before drivers, firmware, supplies or resets.
OS / connection context
macOS
This page targets not printing on Mac on macOS. The printer itself should be checked for a physical or consumable alert before software changes are made.
Printer Driver: 3 Safe Checks
A short original walkthrough for identifying the exact printer model, operating system and official driver source.
Official sources
Use these sources to verify model-specific procedures, current drivers and platform behavior.
Related routes for this exact problem
Need support with this exact HL-L2460DW issue?
The support form can carry this page context into the request.
Start contextual support